Top of the Line Price Matching
For over 21 years, Top of the Line has advertised low pricing on our products, but if you find a better price online that meets the qualifications listed below, we will match that price.
The online merchant must be an established U.S. site, as determined by Top of the Line.
The item must be brand new, in stock and ready for delivery from that merchant. No refurbished, or drop-ship items, such as large equipment, water tanks, garage flooring, etc)
Auction items are not eligible for price matching.
Does not apply to merchants offering factory-reconditioned, refurbished, closeout, or previously returned items.
Does not apply to merchants offering special promotions such as rebates, coupons, quantity discounts or membership requirements for customers.
The item being matched must be the exact model, color and size with the same warranty, if available.
Price matched items are not eligible for additional discounts, or be advertised at, or below or cost.
Price matching is not available on previously placed orders.
Price matching is subject to change at any time.
We must be able to verify the price we are matching, which requires a link to product page on the merchant's store.
You may call or email to place your order, or insert the link in the "comments box" on the order form. Your order will be adjusted if "price match" requirements are met.
Call: 800-533-5743
E-mail: customerservice@cox-internet.com
More Price Matching Details:
What is considered "proof" of price?
The competitor's current ad or web-link. We reserve the right to call the competitor's store to verify the lower price and availability of the item.
Please note, many competitors websites are not up to date in terms of current pricing due to industry price updates.
Which items aren't available for price match?
We don't price match auction items, international stores, or special events (e.g., grand opening, anniversary, group-by, clearance or liquidation sales). We don't price match taxes, shipping fees, and typographical errors.
What if the competitor does not have the item in stock or has limited quantities of the product?
Sometimes a retailer will advertise a very low price for a product but have only limited quantities in stock. If the item is out of stock or the competitor has limited quantities of an item, it is not eligible for price matching. Likewise, if Top of the Line has a product that is limited in quantity, it will not be eligible for price matching.
How does Top of the Line "Rewards" contribute to the price match?
Top of the Line Reward Discounts will be excluded from calculating a price match,
Are quantities limited on price-matched products?
We may limit the quantities of price-matched items, particularly if the other company does. In addition, we reserve the right to limit quantities sold to a customer.
